City of Des Moines Code Enforcement

Welcome to the City of Des Moines Code Enforcement citizen portal.  We encourage constituent involvement as we do our part to ensure a better, safer City of Des Moines.  City of Des Moines Code Compliance is committed to promoting safe, healthy, and attractive neighborhoods and improving the quality of our community by fair code enforcement.


Welcome to the Code Enforcement upload portal. First-time users of this system will need to establish an account through the "Sign In" hyperlink located at the top right of the Code Enforcement Home page. Once logged into the system you can upload files to your complaint. •All upload files must be Adobe PDF file format or JPEG pictures. •Use only letters and numbers in the file name - special characters cause problems. •File size limit is 50MB

Submit A Complaint

To ensure our Code Enforcement Officers are able to obtain all the information required to properly investigate code violations, you must create an account to submit a complaint.  If you have not registered before, click on "Sign In" then "Register New Account" and create your account. You then be able to submit your complaint.  If you have previously registered, simply click "Sign In" and submit your complaint, once you have signed in.

Compliance Process
  • Written Complaint Received
  • A site inspection to verify if a violation exists occurs. Response based on the type of complaint, urgency, current case work and other health & safety issues are prioritized.
  • A verbal warning or Notice of Violation is issued and/or mailed to primarily the owner, who is responsible for the property, if violations are found.
  • If the violations may be seen from the public right of way the City may directly pursue the violations
  • Voluntary Compliance Period Provided (except for certain repeat offenders)
  • Follow up inspections are completed at the end of the compliance period.
  • Civil infraction, Criminal citations and Abatement are issued at the discretion of the City.
What is a Nuisance?

Nuisances involves an unreasonable or unlawful use of property that results in material annoyance, inconvenience, discomfort, or damage to another persons or to the public. Common nuisances include situations involving animals, accumulation of junk, noise, dangerous buildings, unsanitary conditions such as household garbage, encroachment on public right of ways that interfere with pedestrian passage.

 Active Investigations

Individual rights prohibit releasing of information during active investigations. 

Public Nuisances Issues
  • Trash and rubbish
  • Abandoned houses
  • Illegal land uses
  • Storage of inoperable vehicles on private property
  • Unauthorized Home Businesses
  • Fence Line or Landscaping Line Height and/or Line of Site Obstructions
  • Vegetation over 12 inches
  • Signs 
  • On Street parking
  • Noise
  • Animals/barking dogs
  • Storm Water Management
  • Fire Hazards
  • Construction


My Complaints
My Complaints is a list of complaints that you are following and have submitted online.  You may come back and view the status of those complaints at anytime.